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Because of the volume of documents that a Content Search must handle, some searches are faster than others. To determine the best search method for your particular task, consider these factors:
If you are performing a search for a word that contains a period at the end, such as Mr. or U.S.A., the search engine will assume that the final period is the end of a sentence and will not index it. Enter the words without the final period, as in Mr and U.S.A, to locate them.
Special characters, such as those used as wildcards and precedence expressions, are not indexed, so you cannot search for them. In such a case, you could simply enter your search without the characters. For a phone number, enter the number using spaces instead of parentheses or dashes, as in 781 555 3800.
A common problem is searching for a broad topic. If your Search Results list is too long for you to find the document for which you are looking, you should narrow your search. Include more operators or select Profile fields (Author, Entered By) for a more specific search. A search for a specific document containing the term Alimony is more easily found if you include other terms to narrow the search. For example, Alimony <AND> Caldwell <AND> December returns a more focused list than one of these search operators alone. The PHRASE and NEAR/n proximity operators are more useful in a case where a normal “AND” search might deliver a very large list.
Example 4-1: Perform a Boolean Search
Below are a few examples of search criteria that you can use. The DM Webtop will convert the criteria and send a query to the DM server.
Table 4-2: Boolean Search Operators
| hotel & reservation | searches for hotel AND reservation | ||||||
| hotel | reservation | searches for hotel OR reservation | ||||||
| hotel & ^ reservation | searches for hotel BUT NOT reservation | ||||||
| hotel % reservation | searches for hotel NEAR reservation. This operator behaves similarly to the AND ( & ) operator. It will return documents that contain both search terms in the document, no matter how near the terms are to one another. | ||||||
| hotel %/n reservation | searches for hotel NEAR n WORDS OF reservation. Specify a value to determine how close the search terms are to be to one another. For example, searching for hotel %/5 reservation will return documents where the terms “hotel” and “reservation” are within 5 words of one another. | ||||||
| “hotel reservation” | searches for PHRASE containing hotel and reservation | ||||||
| hotel|(reservation & deposit) | searches for: hotel OR BOTH reservation AND deposit | ||||||
